Frequently Asked Question!
Why we do not offer COD?
Since our loyal customers have already experienced our premium products on Amazon.in, Flipkart.com, and other major Indian platforms, we’re offering a smoother checkout experience by eliminating Cash on Delivery (COD) fees. This ensures a more budget-friendly purchase for you.
What if delivery boy giving an unsealed or damaged product?
If delivery person giving you a damaged package, simply take a picture and refuse the delivery. Send us the photo for a hassle-free refund, replacement, or cancellation (at no additional cost).
Is easy return available for wrong or damaged deliveries?
Yes, we have a 7-days return policy. Please see the Refund and Returns Policy on our website.
Is your platform and brand trust worthy?
We prioritize secure transactions through Razorpay and PayPal gateways. Additionally, you can find us on major Indian platforms like Amazon and Flipkart (search “Sish Desi”) with an average rating of 4.6. If you suspect any fraud, feel free to report directly to Razorpay or PayPal for swift resolution.
Is free delivery available in pan India?
Yes, we offer free delivery in pan India*, but some remote locations are chargeable, but those are approx 2% of Indian Pincode.
Are your products authentic?
Yes, our products are truly authentic. Unlike mass-produced items, ours are often handmade by local karigar, reflecting the unique heritage and skills of our region. We work closely with local farmers to source fresh, geographically specific ingredients. This commitment to traditional methods and local sourcing is what makes our products so special and authentic.